svj66 Terms and Conditions

1. General Introduction and Acceptance

svj66 is an online casino and betting platform operated for players in Bangladesh. These Terms and Conditions ("Terms") are legally binding on every member who uses the svj66 platform. By accessing svj66's website, services or any gaming activity, you are considered to have read, understood and accepted these Terms.

These Terms have been prepared in accordance with all applicable laws and regulations in Bangladesh. If you disagree with any part of these Terms, you are requested to refrain from using the platform.

These Terms must be read together with the Privacy Policy and the Responsible Gaming Policy, along with all supporting policies, which are considered an integral part of these Terms.

2. Account Registration and Eligibility

The following conditions must be met to open an account at svj66:

• The applicant must be at least 21 years old. Government-issued identification (national ID card, passport) may be requested for age verification if required.
• Each individual may operate only one account. Creating more than one account under the same person's name is strictly prohibited.
• All information provided at the time of account registration must be true, accurate and complete.
• Accounts may not be created or used from any country or region where online gaming is legally prohibited.
• An account may not be opened on behalf of any business, organisation or third party — it is for personal use only.

Identity Verification (KYC)

svj66 reserves the right to verify a member's identity, age and address at any time. Withdrawals may be placed on hold until verification is complete. Failure to cooperate with the verification process may result in the account being temporarily or permanently closed.

3. Account Security and Responsibility

It is your responsibility to keep your account password and login details strictly confidential. Any unauthorised access or suspicious activity on your account must be reported to our support team immediately.

• Account login details must not be shared with any other person.
• Using another person's account or transferring an account is prohibited.
• You are personally responsible for all transactions and bets placed from your account.
• svj66 will not be liable for any loss resulting from unauthorised access, unless a security fault on the platform itself is proven.

4. Deposits, Withdrawals and Payment Policy

The rules relating to transactions on svj66 are described below:

Deposit

• Minimum deposit amount: ৳100 (per method).
• Accepted methods: bKash, Nagad, Rocket, Upay.
• The deposited amount takes effect after verification on the account. It is the member's responsibility to provide deposit details correctly.
• Deposits from third-party accounts or cards are not accepted — only payment methods registered in your own name may be used.

Withdrawal

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawals will not be processed if the applicable wagering requirements have not been met.
• Large withdrawals may be held pending completion of KYC verification.
• Withdrawals will be made via the same method used for the deposit.

General Transaction Rules

• If a suspicious or fraudulent transaction is identified, svj66 reserves the right to investigate and may suspend the account during the investigation.
• Using the platform for money laundering or any other illegal financial activity is strictly prohibited and legal action will be taken.

5. Bonuses and Promotional Offers

svj66 regularly offers various bonuses and promotional offers. Specific terms apply to each bonus, which are detailed on the offers page.

Welcome Bonus

• New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳20,000.
• To withdraw this bonus, a wagering requirement of 15 times (15x) the total bonus plus deposit amount must be met.
• The welcome bonus applies only once per account.

General Bonus Terms

• Winnings from bonus funds must meet the wagering requirements before they can be transferred to the cash balance.
• Each bonus has a set expiry period; any unused bonus will be cancelled after it expires.
• If bonus abuse is proven — such as multiple accounts, coordinated betting (matched betting) or arbitrage strategies — the bonus and related winnings will be forfeited.
• svj66 reserves the right to modify, suspend or cancel any bonus offer at any time.

VIP Program

svj66's VIP programme has four tiers — Bronze, Silver, Gold and Platinum. Members can advance to higher tiers based on regular play and activity, and enjoy increasing benefits. Weekly cashback applies at each tier: Bronze — up to 0.3%, Silver — up to 0.6%, Gold — up to 0.9%, and Platinum — up to 1.2%.

6. Gaming Rules and Fair Play

svj66 is committed to ensuring fair and transparent gaming. All games on the platform are operated using certified Random Number Generation (RNG) technology.

• If a technical fault or disruption occurs in any game, that round may be voided and the bet amount may be refunded.
• If your internet connection is lost during a gaming session, the game result stored on the server will be considered final.
• In any dispute regarding game outcomes at svj66, server logs and records will be considered the final evidence.
• Players are responsible for reading and understanding the rules of each game before playing.

7. Prohibited Activities

The following activities are strictly prohibited on the svj66 platform:

• Playing or placing bets using any software, bot, script or automated method.
• Abusing bonuses or promotions — such as multi-accounting, matched betting or arbitrage strategies.
• Money laundering, fraud or any other illegal financial activity.
• Attempting to breach the platform's security systems or hacking.
• Harassing, threatening or attempting to harm other members.
• Creating an account or conducting transactions using false information.
• Operating an account on behalf of a minor (anyone under 21 years of age).

If evidence is found of involvement in any of the prohibited activities above, svj66 may immediately close the account and forfeit the balance.

8. Account Suspension and Closure

svj66 may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete identity verification or providing false information.
• Suspicious or fraudulent activity.
• An order from a court or law enforcement authority.

Members may also close their account at any time by contacting the support team. All pending wagering requirements must be fulfilled before the account is closed.

9. Privacy and Data Protection

svj66 places the highest importance on protecting members' personal data. All information is kept secure using SSL encryption technology. Our Privacy Policy sets out in detail how data is collected, used and protected.

• Members' personal data is not sold or shared with third parties, except where required by legal obligation.
• By using the platform, you consent to the collection and processing of your data in accordance with the Privacy Policy.

10. Responsible Gaming

svj66 believes in responsible gaming. Online gaming carries financial risk and is not suitable for everyone. Visit our Responsible Gaming page to learn more.

• Members can set their own deposit and betting limits.
• A temporary break (self-exclusion) can be taken if needed.
• If you feel you may have a gambling problem, contact our support team immediately.
• This platform is for people aged 21 and over only.

11. Disclaimer and Limitations

svj66 is not responsible for the following:

• Interruptions to gaming sessions caused by loss of internet connection or technical issues.
• Transaction delays caused by third-party payment providers.
• Issues related to the member's own device or software.
• Force majeure events — such as natural disasters, cyberattacks or government restrictions.

svj66's liability is limited to a maximum of the amount in the member's balance. svj66 is not liable for indirect or consequential losses.

12. Changes to Terms

svj66 reserves the right to partially or fully amend these Terms at any time. After any change, this page will be updated and the date of the most recent update will be shown at the top of the page.

Continuing to use the platform after any changes are made will be considered acceptance of the new Terms. You are therefore encouraged to check this page regularly.

13. Contact and Complaints

For any questions, comments or complaints about these Terms, please contact us through the following:

• Live Chat: 24/7 direct support in Bengali — use the live chat option on the platform.
• Email: [email protected]

svj66 aims to respond to complaints as quickly as possible and is committed to reaching a fair resolution.